Shipping & Delivery Policy

Shipping & Delivery

Thank you for shopping with HERMOSA CLINIQUE. We are committed to delivering your products safely and conveniently to your doorstep.

This Shipping & Delivery Policy explains how we process, ship and deliver orders placed through our website.

Order Processing

Once your order is successfully placed and payment is confirmed, our team will begin processing your order.

Orders are generally processed within 1–2 business days.

Orders placed on Sundays or public holidays may be processed on the next working day.

Shipping Time

After your order has been dispatched, delivery generally takes approximately:

3–7 business days depending on the delivery location.

Delivery timelines may vary due to:

Location and delivery address
Courier availability
Weather conditions
Public holidays
High order volumes
Unexpected logistics delays

Remote locations may require additional delivery time.

Shipping Charges

Applicable shipping charges, if any, will be displayed at checkout before you complete your purchase.

From time to time, HERMOSA CLINIQUE may offer free shipping or promotional shipping offers on eligible orders.

Order Tracking

Once your order has been dispatched, tracking information may be shared with you through your registered email address, phone number or other available communication channels.

You can use the tracking information provided by the courier to check your delivery status.

Delivery Address

Please make sure that your shipping address, phone number and other order details are correct before placing your order.

HERMOSA CLINIQUE may not be responsible for delays or failed deliveries caused by an incorrect or incomplete address provided by the customer.

Delivery Attempts

Our courier partner may make multiple delivery attempts.

If the order cannot be delivered because the customer is unavailable, the address is incorrect, or the customer refuses to accept the package, the shipment may be returned to us.

Additional shipping charges may apply for re-shipping, where applicable.